NHTSA Complaint #10882731 — 2008 NISSAN VERSA

ON 6/10/16 I WAS DRIVING ON THE HIGHWAY VIA MY 2008 NISSAN VERSA WHEN A LOUD NOISE OCCURRED, UNABLE TO DRIVE, BOTH FRONT TIRES BLEW OUT. CAR WAS SHAKING A BIT UNCONTROLLABLE. I CONTACTED AAA, TECHNICIAN SAID BOTH FRONT TIRES BLEW OUT DUE TO FAILURE OF SPRING COILS AND I COULD HAVE BEEN KILLED OR KILLED SOMEONE DUE TO THIS ISSUE ON THE HIGHWAY. DEALER REPLACED FRONT SPRING COILS DUE TO RECALL, BUT SAID I NEEDED TO BUY TWO NEW TIRES AND TO PUT INTO NISSAN A REIMBURSEMENT CLAIM FOR THE TIRES. I FILED THE CLAIM WITH NISSAN ON 6/17/16, TO DATE NO RESPONSE AND IT IS 7/5/16 - NO PHONE CALLS, NO RESPONSE FROM NISSAN. MY TWO TIRES WERE DAMAGED AND DESTROYED BY NISSAN'S FAILURE/DEFECTIVE EQUIPMENT. I HAD TO PAY APPROX $300 FOR TWO NEW TIRES. I HAVE CONTACTED MY CREDIT CARD COMPANY TO DISPUTE THE TRANSACTION AS I ACTED IN GOOD FAITH - NISSAN DOES NOT ACT IN GOOD FAITH NOT AS OF 7/5/16. THIS IS A MAJOR SAFETY HAZARD - I COULD HAVE BEEN KILLED OR CAUSED AN ACCIDENT DUE TO NISSAN'S FAILURE - MORE SHOULD BE DONE IF TIRES ARE PUNCTURED LIKE THAT - I DID NOT CREATE OR CAUSE THIS, NISSAN DID - BE RESPONSIBLE NISSAN!!