NHTSA Complaint #10882657 — 2002 TOYOTA TUNDRA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS AT A DEALER FOR SERVICE, THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE DEALER REFUSED TO PERFORM THE RECALL REPAIR STATING THAT THE REPAIR COMPOUND WAS NOT BEING SENT BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PERFORM THE RECALL REPAIR, STATING THAT THEY WERE NO PERFORMING THE RECALL REPAIR. THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.