NHTSA Complaint #10881710 — 2012 FORD FIESTA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10881710
Vehicle 2012 FORD FIESTA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 52,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

WHILE DRIVING THE 2012 FORD FIESTA IT IS DIFFICULT TO SHIFT, HAS A SHUDDERING, JERKING MOTION, RATTLING SOUND, CAR JERKS DURING SHIFTING ENOUGH TO THROW YOU FORWARD AT TIMES. THIS HAPPENS WHEN CAR IS IN MOTION SHIFTING IN ALL GEARS MOSTLY 3RD TO 4TH GEAR AND WHEN YOU STOP. UNSAFE TO DRIVE WHEN CAR IS SHIFTING INTO GEAR. IN PREVIOUS REPAIRS HAS GONE BACKWARDS WHEN AT A STOP. FORD IS AWARE OF THE ISSUE WITH THE CAR AND IS NOW REPLACING CLUTCH FOR THE 5TH TIME. THIS IS THE 3RD VERSION OF THE CLUTCH UNABLE TO FIX AND UNSAFE AND CAN CAUSE AN ACCIDENT. SEVERAL TIMES HAVE RECEIVED RENTAL CAR FROM FORD SERVICE IN ACTON MA TOLD UNSAFE TO DRIVE. NOW GOING IN FOR 5TH CLUTCH TOLD SAFE TO DRIVE WHEN IT IS NOT. WILL NOT REPLACE CAR ONLY CLUTCH DUE TO LEMON LAWS IN MA. HAS HAS BEEN IN SHOP FOR SAME ISSUE APPROXIMATELY 100 DAYS TOTAL SINCE OWED THE CAR. CAR SHOULD BE RECALLED AND REPLACED.

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