NHTSA Complaint #10881375 — 2005 CHEVROLET MALIBU MAXX

REGARDING GM RECALL #13036 - MICRO CORROSION ON BCM TERMINALS AND RELEARN - DEALERSHIP CLAIMED THAT RECALL WAS PERFORMED. ISSUES WITH BRAKE LIGHTS AND CRUISE CONTROL REMAIN AFTER RECALL SERVICE. UPON VEHICLE INSPECTION, FOUND THERE WAS NOT AN APPLICATION OF DIELECTRIC GREASE ON C2 TERMINAL PORTS AS DESCRIBED IN THE PROCESS OF THE RECALL. I WAS ABLE TO APPLY THE GREASE MYSELF BUT, I AM UNABLE TO PERFORM THE RELEARN PROCESS WITHOUT THE GM TECH2 TOOL. ATTACHED PICTURES OF C2 CONNECTOR PORT WITH AND WITHOUT DIELECTRIC GREASE. WE WENT BACK TO DEALERSHIP TO TRY AND GET THE RECALL PERFORMED PROPERLY AND THE TECH AT SERVICE DESK STATED THAT THE RECALL WAS SERVICED PROPERLY. MY COMPLAINT IS THAT THE RECALL WAS NOT PERFORMED BY THE DEALERSHIP. ADDRESS: 1820 CAPITAL BLVD, RALEIGH, NC 27604.