NHTSA Complaint #10876977 — 2012 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10876977
Vehicle	2012 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	June 25, 2016
Date Filed	June 27, 2016
Mileage	152,070 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WHILE DRIVING MY 2012 F-150EB, THE POWER STEERING ASSIST QUIT WORKING IN THE MIDDLE OF A TURN IN A PARKING GARAGE. I HAD TO PUT ALL 180 LBS OF MY WEIGHT INTO THE STEER IN ORDER TO AVOID A CONCRETE STANCHION, 2 PEDESTRIANS AND ANOTHER VEHICLE. HAD MY WIFE BEEN DRIVING, THIS COULD HAVE RESULTED IN A FATALITY. FORD CORP. CLAIMS THEY KNOW OF NO PROBLEMS WITH THE STEERING ON THIS VEHICLE. HOWEVER, I HAVE FOUND NUMEROUS COMPLAINTS ON LINE CITING THE SAME PROBLEM/ISSUES. DIAGNOSIS WAS "POWER STEERING ELECTRIC MOTOR FAILURE" AND REPAIR COST IS $2,200.00.

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