NHTSA Complaint #10876637 — 2007 TOYOTA TUNDRA

I OWN A 2007 TOYOTA TUNDRA DOUBLE CAB LIMITED 4X4. I STARTED NOTICING RUST DEVELOPING IN MY TRUCK BOX IN MARCH 2011. I REPORTED IT TO TOYOTA IN CANADA AS THE VEHICLE HAD BEEN IMPORTED FROM THE USA INTO CANADA FROM THE PREVIOUS OWNER BACK IN 2007. I WAS TOLD THAT I WOULD HAVE TO CONTACT TOYOTA USA FOR CORROSION WARRANTY. WHEN I CONTACTED TOYOTA USA I WAS TOLD THAT THERE WAS CURRENTLY NO RECALL FOR THE ISSUE I WAS EXPERIENCING AND I WOULD NOT BE COVERED UNDER CORROSION WARRANTY BECAUSE MY TRUCK HAD BEEN EXPORTED OUT OF THE USA. IT WAS NOT UNTIL A FEW YEARS LATER I WAS TOLD BY THE LOCAL TOYOTA DEALERSHIP THAT THERE WAS A RECALL FOR THIS EXACT ISSUE AS WELL AS AN ISSUE OF FRAME RUSTING. I CONTACTED TOYOTA CANADA TO SEE IF MY TRUCK WOULD BE COVERED. I WAS TOLD THAT ONCE AGAIN THIS WAS AN ISSUE THAT WOULD HAVE TO MANAGED BY TOYOTA USA. I CONTACTED TOYOTA USA AND WAS TOLD THAT I WAS OVER THE 5 YEAR UNLIMITED MILEAGE AS WELL MY VEHICLE HAD BEEN EXPORTED FROM THE USA SO EITHER WAY IT WOULD HAVE NOT BEEN COVERED.