NHTSA Complaint #10876631 — 2015 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10876631
Vehicle 2015 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage 7,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HERE IS A MODEL S IN THE JUNKYARD. THE AIR SUSPENSION HAS COLLAPSED AND THE BODY HAS SLUMPED SO LOW THAT THE WHEELS ARE JAMMED UP IN THE WHEEL WELLS. THE FRONT RH TIRE AND RIM HAVE BEEN DAMAGED. OWNERS HAVE REPORTED THAT THE MODEL S DOES NOT HAVE BUMP STOPS ON THE SUSPENSION SO THAT LOSS OF AIR PRESSURE CAN HAVE DISASTROUS CONSEQUENCES. "THE RIGHT FRONT AIR STRUT FAILED DUE TO A LEAK WHICH CAUSED THE WHOLE FRONT OF THE CAR TO DROP SO MUCH THAT THE WHEELS WERE RUBBING AGAINST THE INSIDE OF THE WHEEL WELL, AND THE FRONT OF THE CAR WAS RUBBING ON THE GROUND. THE CAR BECAME ABSOLUTELY NOT DRIVABLE. LUCKILY I WAS PARKED WHEN THIS HAPPENED. THE TOW TRUCK DRIVER COULD ONLY DO INCH-BY-INCH TURNS TO ORIENT THE CAR TO FACE THE TOW TRUCK, AND THEN HAD TO MOVE IT UP AGAIN INCH-BY-INCH USING WOODEN BLOCKS JUST SO THE WHEEL WELL AND THE BOTTOM WOULD NOT GET DAMAGED. WHY DOESN'T TESLA AIR-SUSPENSION DESIGN INCORPORATE SOME SORT OF A STOPPER TO STOP THE CAR FROM GOING LOWER THAN THE LOWEST FUNCTIONAL AIR-SUSPENSION SETTING? THE SERVICE CENTER TECH HAD THE SAME IDEA!!!! AT LEAST IT WOULD BE DRIVABLE WHEN THE SYSTEM FAILED. I AM VERY CONCERNED HOW THE CAR WOULD HANDLE IF THIS AIR SUSPENSION FAILURE OCCURRED WHILE DRIVING 70 MPH" HTTPS://FORUMS.TESLAMOTORS.COM/EN_AU/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS THIS IS NOT GOOD!

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