NHTSA Complaint #10876482 — 2012 LINCOLN NAVIGATOR

TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE JOLTED WHILE DRIVING 55 MPH. THE FAILURE OCCURRED INTERMITTENTLY ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.