2012 LINCOLN NAVIGATOR — Problems, Recalls & Safety Data

Belts dislodged on all tires. Tires have 70% tread left. My mechanic said it is manufacturing defect of Tires. SUV started shaking badly on highway

Vehicle randomly downshifts at speed causing sudden and jarring loss of speed. Vehicle will eventually and intermittently flash a service wrench error, speedometer stops working, and displays "000 Miles to Empty" message. Diagnosed at the dealer as a failing Molded Lead Frame. There was extended warranty coverage to 150,000 miles due to this being a know faulty part but my vehicle was over the mileage. I learned from the dealer servicing the vehicle that a software update--rather than replacement of the faulty part--under TSB 13-6-8 was performed by another dealership that I purchased the vehicle from. This "software update" was not disclosed to me nor did it show up on carfax or any service records for the vehicle. The software update merely masked the problem until the problem gets worse. Thankfully, I didn't experience violent downshifting at highway speeds that others have reported but have had the violent downshifting at 45mph and below, which still is a major safety issue. When I searched the VIN prior to purchasing the vehicle, no recalls were open because the software update closed it. I contacted Lincoln to report that violent downshifts occurred eventually even after the software update and the part should have been replaced in 2019. I was told by the Lincoln rep that there was nothing Lincoln would do because it was just a "Customer Satisfaction Program" rather than an all out recall and it was outside the extended coverage.

GOING DOWN THE HIGHWAY MY TRANSMISSION ON MY 2012 NAVIGATOR AUTOMATICALLY DOWN SHIFTED TO 1ST GEAR. I PULLED OVER AND SHUT THE CAR OFF. WHEN I TRIED TO START IT THE INTERIOR AND EXTERIOR LIGHT FLASHED ON AND OFF. AFTER I SHUT THE CAT DOWN AGAIN I TRIED RESTARTING THE CAR AND IT STARTED NORMAL BUT IT WOULD NOT GO OUT OF 1ST GEAR. I DROVE HOME AND CALLED PORTSMOUTH FORD IN PORTSMOUTH NH TO SCHEDULE AN APPOINTMENT TO HAVE THE MALFUNCTION EVALUATED WHEN I STARTED THE VEHICLE ON 4/1/2021 TO TAKE IT TO THE GARAGE THE VEHICLE SEEMED TO HAVE RESET ITSELF AND THE TRANSMISSION WORKED CORRECTLY. ONCE AT THE GARAGE THE TECHNICIAN STATED THAT THE PROBLEM WAS A MOLDED LEAD IN THE TRANSMISSION COVERED BY RECALL 19N01 (RECALL# 16V248000 POWERTRAIN AUTOMATIC TRANSMISSION) AND WOULD BE FIXED UNDER THE WARRANTY. ONCE I GOT HOME I GOT A CALL FROM THE GARAGE THAT LINCOLN WOULD NOT COVER THE REPAIR BECAUSE THERE WAS NO CODE. I CALLED LINCOLN MYSELF AND THEY TOLD ME IN SO MANY WORDS 'NO CODE NO FIX" I STATED TO THEM WHAT HAD HAPPENED AND COULDN'T UNDERSTAND WHY THERE WASN'T A CODE AND WHY DID THE VEHICLE RESET ITSELF AND THAT I WOULD NOT HAVE CALLED THE GARAGE IF THERE WASN'T A PROBLEM. I ALSO MENTIONED THAT BECAUSE OF THE WAY THINGS HAPPENED THAT THERE COULD HAVE BEEN A COMPUTER MALFUNCTION FOR THE REASON FOR THE CODE NOT SHOWING UP BUT THE TECHNICIAN FROM PORTSMOUTH FORD, WITH 35 YRS EXP., DOES THINK THE PROBLEM IS IN THE TRANSMISSION. THEY SAID THAT DOESN'T MATTER NO CODE NO FIX . IT IS CLEAR THAT FORD IS INTENTIONALLY LIMITING THE SCOPE OF THE RECALL TO MITIGATE THEIR LOSSES AT THE EXPENSE OF MY FAMILY'S SAFETY

MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODELS,HOPE TO HEAR FROM YOU THANKS. *TR

MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODELS,HOPE TO HEAR FROM YOU THANKS. *TR