NHTSA Complaint #10876358 — 2014 KIA SEDONA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10876358
Vehicle 2014 KIA SEDONA
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 7,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

CYBER SAFETY ALERT - BAD SOFTWARE UNLOCKS ALL DOORS 100X /DAY COUNTERMANDING DRIVER INPUT: PLEASE MAKE THIS A RECALL TO FORCE THEM TO FIX THIS VERY DANGEROUS OCCUPANT SAFETY PROBLEM. CAR HAS BEEN TO 2 DEALERS 4 X TOTAL, THEY KEEP SAYING ITS UNFIXABLE. KIA CUST SERVICE REFUSE TO DO ANYTHING.(KIA CASE #[XXX], ) DAYTONA BEACH DEALER REFUSES REFUND OR REPLACEMENT CAR. IS THERE ANY WAY FOR SOMEONE FROM NHTSA TO CONTACT KIA IN KOREA AND GET SOME ACTION ON FIXING THE SOFTWARE DOOR UNLOCK 100X / DAY PROBLEM ? THERE ARE 4 DIFF SITUATIONS IN WHICH THE DOORS UNLOCK CREATING A VERY UNSAFE SITUATION FOR CRIME/CARJACKING/ AND WORSE. 2014 KIA SEDONA EX VIN # [XXX] ITS SHOULD BE A SIMPLE SOFTWARE UPDATE FIX TO ALLEVIATE THE PROBLEM : UNLOCKS WITHOUT DRIVER PERMISSION WHEN: 1. PUT IN PARK 2. KEY OUT 3. KEY IN 4. IF YOU WANT TO WARM UP CAR WHILE LOADING CARGO/PEOPLE IT CONSTANTLY COUNTERMANDS THE DRIVER INSTRUCTION TO LOCK DOORS, THIS GOES LIKE THIS: DRIVER PUSHED LOCK BUTTON , IT UNLOCKS ALL DOORS W/O PERMISSION, DRIVE AGAIN PUSHES LOCK, IT IMMEDIATELY UNLOCKS ALL DOORS AGAIN, REPEATS OVER AND OVER AND OVER INFINITELY ... IN THIS DAY /AGE OF TERRORISM, CRIME, KIDNAPPING, ETC... ITS IMPERATIVE THAT NHTSA AND CITIZENS GET THESE SITUATIONS SOLVED SO THAT AT LEAST THE DRIVER CAN KNOW THE DOORS STAY LOCKED WHEN THE LOCK BUTTON IS PUSHED AND THAT THE COMPUTER WON'T CONSTANTLY VETO DRIVER EFFORTS FOR SECURITY. THANKS>.. PLEASE SO SOMETHING < ANYTHING!>.. KIA CUST SERVICE REFUSES TO DO ANYTHING EXCEPT READ FROM A SCRIPT. KIA HEADQUARTERS IN KOREA SEEM NOT TO HAVE CONTACT # INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Related Complaints for the 2014 KIA SEDONA

Other LATCHES/LOCKS/LINKAGES Complaints

#10873812 CYBER SECURITY ISSUE: WHEN DRIVER STOPS CAR: DOOR UN-LOCK 100X/DAY, CONSTANT BATTLE FOR SECURITY. DEALER SAYS THER...

Recent Complaints for the 2014 KIA SEDONA

#11567429 ELECTRICAL SYSTEM Intermittent brake light reporting since November and repaired for leaking Fluid. December it continued and been leak...
#11567429 SERVICE BRAKES Intermittent brake light reporting since November and repaired for leaking Fluid. December it continued and been leak...
#11550031 ELECTRICAL SYSTEM TWO ISSUES: 1. Latch on rear hatch back 2. Buttons on ceiling for side doors became inoperative Problems started ...
#11529921 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER Had anti-theft software installed. Campaign cs2308a by dealership. After install, console buttons for power sliding r...
#11529921 UNKNOWN OR OTHER Had anti-theft software installed. Campaign cs2308a by dealership. After install, console buttons for power sliding r...
Check any vehicle history by VIN - Free vehicle history report