NHTSA Complaint #11550031 — 2014 KIA SEDONA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11550031
Vehicle	2014 KIA SEDONA
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2023
Date Filed	October 15, 2023
Mileage	106,080 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TWO ISSUES: 1. Latch on rear hatch back 2. Buttons on ceiling for side doors became inoperative Problems started after my first recall, but these were sporadic, so it was easy to dismiss it because the dealer was cooperative and professional. But now, I noticed there are no recalls other than complaints about the same issues. I suspect that there is a "switch" or command in the program that reverses, but I don't have a clue, other than it is irritating that I have to wait for some upgrade but it does not seem to be listed in order to resolve these issues that are not my fault, but have something to do with the original side door issue, and then a software security upgrade that I am supposed to wait and get before these are fixed. Who contacts us, in writing about these issues?

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