NHTSA Complaint #10875846 — 2012 FORD ESCAPE

WHILE DRIVING VEHICLE IT STARTED MAKING A LOT OF NOISE AND VIBRATING A LOT. CHECKED LUG NUTS AND FOUND ALL TIGHT. GOT UNDER VEHICLE AND FOUND THE RIGHT DRIVE SHAFT HAD COME APART. HAVE NEVER HAD ONE FAIL SUDDENLY LIKE THIS. HAD CAR TOWED TO FORD DEALER. UPON INSPECTION THE FOUND ONE OF THE MOTOR MOUNT BOLTS HAD BACKED ALL THE WAY OUT, A SECOND ONE HAD BACKED OUT A LITTLE AND BROKE, THE THIRD REMAINED TIGHT BUT HAD SHEARED OFF. THIS ALLOWED THE ENGINE TO DROP DROP AND DESTROYED THE DRIVE SHAFT. BOUGHT THIS VEHICLE NEW IN 2012. BOLTS HAVE NEVER BEEN LOOSENED DURING THIS TIME. DEALER HAS NO EXPLANATION AS TO WHY THEY WOULD COME LOOSE. MILEAGE AT TIME OF FAILURE WAS 85000.