NHTSA Complaint #10875767 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10875767
Vehicle	2013 FORD EXPLORER
Component	ENGINE
Date of Incident	September 1, 2012
Date Filed	June 22, 2016
Mileage	813 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO RESPOND. THE CONTACT HEARD A WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE COMPUTER WAS FLASHED, BUT THE FAILURE CONTINUED. WHILE DRIVING, AN EGG LIKE ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ODOR WAS DUE TO A FAILED OVERFLOW JAR FOR THE RADIATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 813.

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