NHTSA Complaint #10875644 — 2011 TOYOTA TACOMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10875644
Vehicle 2011 TOYOTA TACOMA
Component SUSPENSION
Date of Incident
Date Filed
Mileage 118,460 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

IT'S BEEN ABOUT 8 MONTHS SINCE I WAS FIRST NOTIFIED OF THEIR RECALL E02 ON THE REAR SPRINGS. I WAS CALLED IN FOR AN INSPECTION TODAY (6/21/2016) AND TOLD THE REAR SPRINGS NEED TO BE REPLACED. I WAS TOLD IT WOULD BE ANOTHER 6-8 WEEKS BEFORE THE PARTS WOULD BE AT THE DEALERSHIP AND THE TRUCK WOULD BE FIXED. WHY DOES YOUR AGENCY ALLOW SAFETY RECALLS TO DRAG OUT FOR MONTHS? WHY ARE THERE NO PENALTIES ON THE MANUFACTURERS TO GIVE THEM AN INCENTIVE TO FINISH A SAFETY RECALL IN A TIMELY FASHION?

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