NHTSA Complaint #10875580 — 2016 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10875580 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
2016 FORD EXPLORER XLT THROTTLE BODY FAILED AT JUST OVER 8,000 MILES WITHOUT WARNING. MY WIFE WAS DRIVING ON THE HIGHWAY WITH OUR 6 YEAR OLD DAUGHTER AND PET DOG IN 95 DEGREE WEATHER WHEN THE VEHICLE SHUT DOWN TO AN IDLE ALMOST CAUSING AN ACCIDENT AND VERY LITTLE SHOULDER ROOM TO PULL OVER ON. LATER I FIND OUT, WITH A SIMPLE GOOGLE SEARCH, THIS HAS BEEN AN ONGOING ISSUE WITH FORD THROTTLE BODIES FOR SEVERAL YEARS. I AM VERY DISAPPOINTED AND IT IS COMPLETELY UNACCEPTABLE FOR THIS TO BE ALLOWED TO HAPPEN, ESPECIALLY IN A BRAND NEW VEHICLE. IT IS EXTREMELY UNSAFE AND UNRELIABLE AND WILL MOST LIKELY CAUSE DEATH OR INJURY. NOW THE VEHICLE PART IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR INCIDENCES, WITH NO ESTIMATED TIME FOR REPAIR. NOW, EVEN AFTER THE VEHICLE GETS REPAIRED, I CANNOT TRUST OR RELY ON THIS VEHICLE TO KEEP MY FAMILY SAFE ON THE HIGHWAY AND WILL BE TRADING IT FOR A VEHICLE WITH A PROVEN SAFETY RECORD. PLEASE GET THIS VEHICLE OFF THE ROAD BEFORE SOMEONE ELSE'S FAMILY GETS KILLED FOR NO REASON. I WILL BE SEEKING LEGAL COUNSEL ON THIS MATTER BECAUSE IT IS A KNOWN ISSUE AND A IGNORED ISSUE JUST TO MAKE SALES, AND I WILL NOT SIT BY AND LET IT CONTINUE TO GO UNNOTICED AND FORD SHOULD VALUE THE LIVES AND SAFETY OF THEIR CUSTOMERS AND GET IT FIXED FOR GOOD NOW. NOT TOMORROW, NOT NEXT WEEK, NOW!
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