NHTSA Complaint #10875362 — 2010 TOYOTA HIGHLANDER

SAFETY HAZARD - BEGINNING IN MID 2014, MY DRIVER SIDE DOOR LOCK STARTED TO GIVE ME PROBLEMS NOT LOCKING WITH THE REMOTE. I CHANGED THE BATTERY SEVERAL TIMES TO NO AVAIL. SOON, THE OTHER DOOR LOCKS STOPPED WORKING ONE BY ONE. EVENTUALLY, NONE OF THE LOCKS WORKED WITH THE REMOTE OR BY PRESSING THE POWER LOCK BUTTONS ON THE DOORS. WHEN THIS PROBLEM INITIALLY STARTED, I NOTICED MY RADIO STATION INFORMATION WOULD ALSO DISAPPEAR OR BE ILLEGIBLE. WHEN I TOOK THE VEHICLE TO THE DEALER, IT WAS OVER $1,000 TO HAVE THE ACTUATORS REPAIRED, SINCE THEY HAD "GONE BAD". AFTER RESEARCHING A BIT, I NOTICED SEVERAL MAKES, MODELS AND YEARS OF TOYOTA VEHICLES ARE ALSO HAVING THESE PROBLEMS. MY VEHICLE ONLY HAD $50,000 MILES AT MOST WHEN ALL THIS STARTED, AND I MAINTAIN THE SUGGESTED MAINTENANCE. I THINK TOYOTA IS WELL AWARE OF THE FAULTY PARTS THEY HAVE INSTALLED BUT DON'T WANT TO MAKE THE NECESSARY REPAIRS DUE TO THE COST. THIS IS A MAJOR SAFETY ISSUE IF SOMEONE THINKS THEY HAVE LOCKED THEIR VEHICLE AND COULD BE A VICTIM OF A SERIOUS CRIME OR OTHER SAFETY HAZARD.