NHTSA Complaint #10875028 — 2016 BUICK VERANO

THE 1ST TIME I DROVE THIS CAR AT THE VISIBILITY RANGE OF LOW BEAM HEADLIGHTS WAS HORRIBLE. WHAT A DIFFERENCE FROM MY 2007 BUICK LUCERNE! I AVOIDED NIGHT DRIVING BECAUSE OF IT. THEN IN MARCH OF THIS YEAR I SAW A REPORT ONLINE AND ON NATIONAL NEWS ABOUT THE SAFETY OF 30 NEW CARS AND THEIR HEADLIGHT RATING BY THE INSURANCE INSTITUE GO HIGHWAY SAFETY. MY CAR, A 2016 BUICK VERANO WAS LISTED IN THE TOP 3 WORST CARS TESTED. THE NEWS REPORT SUGGESTED DRIVING WITH HIGH BEAMS WHICH IS ILLEGAL. LAST WEEK CAR WAS SERVICED FOR 1ST TIME WITH ONLY 3800 MILES. I BROUGHT MY CONCERNS ABOUT LIGHTS TO ATTENTION OF SERVICE MANAGER AND HE SEEMED OFFENDED OR PUT OFF BY MY CONCERNS. I TOLD HIM I WANTED DOCUMENTATION OF MY CONCERNS BECAUSE WHEN ACCIDENTS START HAPPENING BECAUSE OF THESE POOR LIGHTS I WANTED TO BE PART OF A CLASS ACTION LAWSUIT AGAINST GM IF THEY ARE FOUND AT FAULT. HE TOLD ME THEY WERE ABLE TO RAISE THE LINE OF SIGHT ABOUT 6 INCHES. THAT NIGHT I TESTED THE LIGHT. NO NOTICEABLE CHANGES. I GUESS I WILL HAVE TO DRIVE WITH MY HIGH BEAMS ON AND RISK A TICKET. GREAT CAR OTHERWISE BUT VERY DISAPPOINTED IN HEADLIGHTS.