NHTSA Complaint #10874920 — 2011 FORD E-150 STEERING

Complaint Details

ODI Number	10874920
Vehicle	2011 FORD E-150
Component	STEERING
Date of Incident	June 10, 2016
Date Filed	June 17, 2016
Mileage	217,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE A VERY LOUD NOISE AND DECREASED IN SPEED WHILE TURNING. THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION ELECTRONIC ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

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