NHTSA Complaint #10787958 — 2011 FORD E-150 STEERING

Complaint Details

ODI Number	10787958
Vehicle	2011 FORD E-150
Component	STEERING
Date of Incident	November 3, 2015
Date Filed	November 3, 2015
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE "SERVICE ADVANCE TRACK" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE MY PURCHASE OF THIS USED VEHICLE 3 MONTHS AGO. I TOOK TO THE FORD DEALERSHIP FOR DIAGNOSIS THIS MORNING AND WAS INFORMED THAT THE ELECTRONIC STEERING GEAR BOX NEEDED REPLACEMENT AT A COST OF $1500. IT WAS ADDITIONALLY EXPLAINED THAT STEERING COULD FAIL DUE TO THIS CONDITION. AT THIS TIME I HAVE NOT EXPERIENCED ANY STEERING ISSUES HOWEVER I AM DEEPLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.

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