NHTSA Complaint #10874646 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10874646
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	June 15, 2016
Date Filed	June 16, 2016
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

EVER SINCE WE PURCHASED THE VEHICLE BRAND NEW, THE VEHICLE HAS SHUDDERED AND HAD TRANSMISSION ISSUES. FOR DIS REFUSING TO FIX THE ISSUE. I WAS LEFT STRANDED ON THE ROAD BECAUSE THE TCM HAD TO BE REPLACED. PCM AND TCM HAVE BEEN REPROGRAMMED MULTIPLE TIMES AND THE CLUTCH HAS BEEN REPLACED IN IT 3 OR 4 TIMES AS WELL. FORD KEEPS SAYING THAT THIS IS NORMAL AND HOW IT SHOULD OPERATE THE SHUDDER AND JERKIGN HAPPENS MOSTLY WHEN TAKING OFF FROMA STOP LIKE AT A STOP LIGHT

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