NHTSA Complaint #10874465 — 2010 CHEVROLET HHR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10-25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE FORCE TO OPERATE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING TORQUE SENSOR ASSEMBLY AND EPS MOTOR CONTROLLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 08/17/16*LJ CONSUMER STATED FOR SOME REASON, THE DESCRIBED FAILURES WERE ANNOUNCED AS RECALLS ON OTHER 2010 CHEVROLET HHR VEHICLES, BUT NOT THIS MAKE/ MODER, ACCORDING TO THE VIN. THE POWER STEERINGG LOCKED UP IN THE MIDDLE OF TRAFFIC AND MADE DRIVING CONDITIONS VERY DANGEROUS. AS WELL AS IF THE AIRBAG HAD OPENED AT ANYTIME, WITHOUT BEING IN AN ACCIDENT. THE ELECTRICAL SYSTEM ALSO MALFUNCTIONS LOCKING/UNLOCKING DOORS AND OPENING/ CLOSING WINDOWS, AND THE VEHICLE SKIPS AT SPEEDS 10-40 MPH. UPDATED 6/11/18*JB