NHTSA Complaint #10874328 — 2009 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10874328
Vehicle	2009 BUICK ENCLAVE
Component	STEERING
Date of Incident	June 14, 2016
Date Filed	June 15, 2016
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND WAS INFORMED THAT THE POWER ASSIST MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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