NHTSA Complaint #10874312 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10874312
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	June 4, 2016
Date Filed	June 15, 2016
Mileage	26,456 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY 2015 KIA OPTIMA HAS 26,456 MILES. THE LAST OIL CHANGE WAS PERFORMED AT 26,064 MILES. ON 6/4/16 WHILE DRIVING APPROX. 50MPH IN 3 LANE TRAFFIC THE ENGINE SEIZED UP, CAR SHUT DOWN AND INTERIOR FILLED WITH SMOKE. HAD VEHICLE TOWED TO KIA. WAS TOLD IT NEEDS A NEW ENGINE DUE TO SLUDGE IN THE OIL. KIA IS REFUSING TO HONOR THE WARRANTY BECAUSE I CANNOT PRODUCE RECEIPTS FOR PREVIOUS OIL CHANGES. I HAVE RESEARCHED AND MANY OTHER KIA VEHICLES ARE HAVING VERY SIMILAR PROBLEMS WITH LOW MILES! THERE HAS TO BE SOMETHING WRONG THAT KIA IS NOT AWARE OF OR IS JUST NOT WILLING TO ADMIT. NOT ONLY WILL THEY NOT FIX MY VEHICLE BUT I FEAR SOMEONE IS GOING TO GET HURT OR EVEN KILLED. I INFORMED KIA OF MY CONCERN BUT THEY DID NOT SEEM TO CARE.

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