NHTSA Complaint #10874120 — 2008 TOYOTA TUNDRA

80,300 MILES. JUNE 2, 2016 REMOVED MY BED LINER TO CLEAN OUT FROM HAULING A LOAD OF TOPSOIL. DISCOVERED RUSTING/BUBBLING ON THE FLOOR SURFACE. 2007-2011 TOYOTA TUNDRA TRUCK BED FLOOR RUST TSB ISSUED 110/17/12. MY VIN FALLS INTO THE CATEGORY BUT IT FALLS PAST THE 60 MONTH/UNLIMITED MILES CORROSION WARRANTY. I KEEP MY TRUCK IMMACULATE AND VERY WELL MAINTAINED....HENCE THE BED LINER. IF I WOULD HAVE TREATED MY TRUCK DIFFERENTLY AND NOT PROTECTED THE BED WITH THE BED LINER, I WOULD HAVE DISCOVERED THE RUST SOONER AND PROBABLY BEEN COVERED. PENALIZED FOR TAKING CARE OF MY TRUCK. THE LOCAL DEALER TRIED VERY HARD TO GET TOYOTA TO COVER THE REPAIR BUT THE TOYOTA REPS WOULD ONLY OFFER $2000 TOWARD A POTENTIAL $13000 REPAIR. I HAVE BEEN A TOYOTA CUSTOMER SINCE 1990 AND I AM EXTREMELY DISAPPOINTED WITH TOYOTA. THIS ISSUE HAS ABSOLUTELY NOTHING TO DO WITH CUSTOMER NEGLECT...IT'S NEGLECT BY TOYOTA WHO WILL NOT STAND BY THEIR PRODUCT. AS FAR AS THIS BEING A SAFETY ISSUE, THE RUST IS CONCENTRATED WHERE THE BED IS CONNECTED TO THE FRAME. IF I DID NOT DISCOVER THIS, IT COULD POTENTIALLY SEPARATE FROM THE TRUCK FRAME WHILE DRIVING/HAULING A HEAVY LOAD AND CAUSE SERIOUS INJURY OR DEATH. TOYOTA DOESN'T CARE ABOUT THAT APPARENTLY.