NHTSA Complaint #10873878 — 2003 HONDA ELEMENT LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10873878
Vehicle	2003 HONDA ELEMENT
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 13, 2009
Date Filed	June 13, 2016
Mileage	185,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RECOGNIZE THE KEY REMOTE UNLOCK FEATURE. IN ADDITION, THE KEY WOULD NOT UNLOCK THE DRIVER SIDE DOOR EVEN WHEN IT WAS MANUALLY INSERTED. IN ORDER TO UNLOCK THE DRIVER'S DOOR, THE PASSENGER DOOR HAD TO BE UNLOCKED TO GET TO THE DRIVER'S DOOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.

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#10667343 — December 19, 2014 — DRIVER'S SIDE DOOR LOCK HAS MALFUNCTIONED AND WOULD NOT UNLOCK. SOMETIMES WOULD NOT LOCK. I HAD SAME PROBLEM SEVERA...

#10662497 — December 6, 2014 — THE DRIVER SIDE LOCK STOPPED WORKING FROM THE OUTSIDE. FIRST THE ALARM AND AUTOMATIC DOOR LOCK STOPPED WORKING. IT WO...

#10650565 — October 28, 2014 — DRIVER SIDE EXTERIOR DOOR LOCK DOES NOT ACCEPT A KEY. THIS IS EXTREMELY PROBLEMATIC DUE TO THE FACT THAT THE ELEMENT ...

#10622400 — August 14, 2014 — THE LOCK ON DRIVER SIDE DOOR NO LONGER ACCEPTS THE KEY. I HAVE TO UNLOCK FROM THE PASSENGER SIDE. WHEN TRYING TO LOCK...

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