NHTSA Complaint #10873733 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10873733
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2016
Date Filed	June 12, 2016
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THIS IS THE UBIQUITOUS 'DOOR AJAR' ALARM ISSUE THAT FORD REFUSES TO ACKNOWLEDGE. THE DOOR AJAR LIGHT ALONG WITH ITS ASSOCIATED WARNING CHIME AND INTERIOR LIGHTS WILL TURN ON RANDOMLY. SOMETIMES I HAVE TO OPEN AND SHUT THE DOOR FOR SEVERAL MINUTES TO GET THE LIGHTS OFF SO THE BATTERY WILL NOT RUN DOWN AND LEAVE ME STRANDED. ON SEVERAL OCCASIONS I HAVE HAD TO OPEN AND SHUT THE DOOR WHILE DRIVING IN ORDER TO GET THIS ALARM TO GO OFF. THERE ARE YOUTUBE VIDEOS WITH THOUSANDS OF HITS ON THIS ISSUE AS WELL AS HUNDREDS OF ONLINE COMPLAINTS; YET FORD WILL NOT VOLUNTARILY RECALL AND FIX THIS ISSUE.

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