NHTSA Complaint #10873145 — 2011 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10873145
Vehicle 2011 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 115,060 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I HAD A BATTERY LIGHT IN THE MORNING, BUT MY BATTERY WAS NEW. AS I WAS DRIVING MY AIR CONDITIONING STOPPED WORKING, MY RADIO SCREEN FLASHED, WENT OFF AND THE ENTIRE CAR DIED WHILE IN MOTION, I BARELY STOPPED IN TIME. THE ENGINE WOULDN'T EVEN TRY, AND ME AND MY TWO INFANT CHILDREN WERE STRANDED IN THE MIDDLE OF A BUSY STREET IN 100 HEAT. THE POLICE OFFICER HAD TO HELP US, WE CALLED A TOW TRUCK TO TAKE US HOME. THE MECHANIC WHO LOOKED AT THE CAR SAID THE ALTERNATOR INTERNALLY GROUNDED AND FRIED THE COMPUTER AND THE BATTERY AND EXPLAINS THE BURNING SMELL JUST PRIOR TO THE CAR DYING.

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