NHTSA Complaint #10873013 — 2010 NISSAN MAXIMA

THE ELECTRONIC STEERING COLUMN MALFUNCTIONED CAUSING MY CAR TO NOT START. WITH THE PUSH BUTTON IGNITION AS LONG AS I HAVE THE KEY AND STEP ON THE BRAKE THE CAR SHOULD START. THE ELECTRONIC STEERING COLUMN FAILED SO EVEN WITH THE KEY IT WOULD NOT START. TO MAKE A LONG STORY SHORT THE CAR WAS UNABLE TO RECOGNIZE MY KEY WHICH IT SHOULD DO AUTOMATICALLY WHEN I GET CLOSE ENOUGH TO THE CAR. SINCE THE CAR WAS UNABLE TO DO THIS IT PRETTY MUCH WENT INTO LOCK DOWN MODE AS IF SOMEONE WAS TRYING TO STEAL THE CAR. MY CAR SHOULD NEVER TREAT ME AS SOMEONE TRYING TO STEAL IT ESPECIALLY IF I HAVE THE KEY. AS A RESULT I HAD TO SPEND OVER $1,300 TO FIX IT AND THE WORST PART IS THAT NO ONE CAN TELL ME EXACTLY WHAT CAUSED IT SO EVEN THOUGH I SPENT ALL THAT MONEY TO FIX IT, IT COULD HAPPEN AGAIN FOR NO REASON AND NO ON CAN TELL ME WHY. AND IT NOT LIKE THERE IS ANY WARNING THAT IT IS GOING TO HAPPEN. I DROVE THE CAR EARLIER IN THE DAY WITH NO PROBLEM. THEN MY FIANCE TRIED TO START THE CAR WHILE IT WAS PARKED IN HER DRIVEWAY AND THE CAR SIMPLY WOULD NOT START. THANK GOODNESS SHE WAS AT HOME WHERE IT WAS EASILY ABLE TO BE TOWED, BUT IF SHE WAS HOURS AWAY FROM HOME IN THE MIDDLE OF NO WHERE AND THIS HAPPENED IT WOULD'VE BEEN A MUCH WORSE SITUATION. I WOULD JUST LIKE TO SEE THAT WHAT HAPPENED TO ME DOESN'T HAPPEN TO ANYONE ELSE.