NHTSA Complaint #10872643 — 2008 MAZDA CX-9

ON TUESDAY MAY 31, 2016 I TOOK MY MAZDA CX9 TO MAZDA DEALERSHIP FOR THE RECALL, REFERENCE ##15V451000. I TOLD THE SERVICE REPRESENTATIVE THAT I WAS GLAD TO BE BRINGING THE CAR IN AS IT WAS MAKING NOISES IN THE DRIVER FRONT AND THAT THE STEERING SEEMED LOOSE. I WAS TOLD THAT MY CAR WAS INSPECTED, DID NOT REQUIRE THE RECALL AND THAT ALL SUSPENSION PARTS WERE IN GOOD WORKING ORDER. ON SUNDAY, JUNE 5, 2016 WHILE ENTERING THE HIGHWAY WHILE DRIVING MY 2 CHILDREN AND ELDERLY MOTHER, MY BALL JOINT AND LOWER CONTROL ARM BROKE CAUSING AN ACCIDENT ON THE HIGHWAY ON RAMP. I WAS INFORMED BY POLICE THAT I WAS LUCKY THIS HAD NOT OCCURRED MOMENTS LATER (AT HIGH SPEED) AS IT WAS LIKELY TO HAVE CAUSED A SEVERE OR POSSIBLY FATAL ACCIDENT. THE CAR WAS NOT DRIVE ABLE AND REQUIRED ME TOW MY VEHICLE AND FIND ALTERNATIVE TRANSPORTATION.