NHTSA Complaint #10872387 — 2007 SATURN AURA

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND 14V224000 (POWER TRAIN). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND THE GEAR SELECTOR HAD TO BE PLACED IN NEUTRAL TO GET THE KEY TO TURN OVER TO START THE VEHICLE. THE VEHICLE ALSO ROLLED OUT OF POSITION WHEN THE GEAR SELECTOR WAS PLACED IN PARK, WHICH CAUSED THE CONTACT TO APPLY THE EMERGENCY BRAKE TO PREVENT A FAILURE. THE CONTACT PULLED THE VEHICLE INTO A RESIDENTIAL DRIVEWAY IN REVERSE AND PARKED THE VEHICLE. THE VEHICLE ROLLED BACKWARDS INTO THE CONTACT'S PORCH. IT WAS DETERMINED THAT A GEAR CABLE PIECE FRACTURED WITHOUT WARNING. THE MECHANIC INDICATED THAT THERE WERE TWO RECALLS ON THE VEHICLE THAT NEEDED TO BE ADDRESSED WITH A DEALER. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE DEALER STATED THAT THE VEHICLE NEEDED TO BE TOWED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS NOT AVAILABLE.