NHTSA Complaint #10872317 — 2011 CHRYSLER 300

CHRYSLER HAS A SAFETY RECALL (P60) FOR AN ALTERNATOR PROBLEM WHICH CAN CAUSE THE ALTERNATOR TO FAIL CAUSING SUDDEN SHUTDOWN OF THE VEHICLE AND/OR FIRE. THE RECALL SPECIFICALLY STATES THE 160AMP ALTERNATOR IS AFFECTED, HOWEVER MANY DRIVERS ARE EXPERIENCING THE EXACT SAME PROBLEM WITH THE 180AMP ALTERNATORS IN THE SAME AFFECTED VEHICLES. ON JUNE 2 2011, MY CAR SHUTDOWN WHILE I WAS DRIVING ON A VERY BUSY STREET. I THEN NOTICED A BURNING SMELL, AND UPON FURTHER INSPECTION IT APPEARED TO BE COMING FROM THE ALTERNATOR. THE LOCATION OF THE SMELL WAS ALSO CONFIRMED BY THE TOW TRUCK DRIVER. I CONTACTED CHRYSLER ABOUT THIS BUT WAS GIVEN NO ASSISTANCE. THE COST TO REPAIR THE DAMAGE DONE TO MY VEHICLE EXCEEDS $1000. THE RESULT OF MY VEHICLE SHUTTING DOWN SUDDENLY COULD HAVE ENDED IN SERIOUS INJURY OR DEATH. FORTUNATELY, MY CHILDREN WERE NOT IN THE CAR AT THE TIME. CHRYSLER IS REFUSING TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE 180 AMP ALTERNATOR IN THE 300 MODEL.