NHTSA Complaint #10872276 — 2011 DODGE DURANGO

I AM DISAPPOINTED IN HOW DODGE STANDS BEHIND THEIR PRODUCT. A VEHICLE CAN BE REPLACED BUT A LIFE CANNOT. I DROVE MY 2011 DODGE DURANGO CREW 3.6L V-6 (102,980 MILES) FROM MY HOUSE TO THE DENTIST OFFICE (LESS THAN 2 MILES). I SMELLED A BURNING SMELL WHEN I PULLED UP AT THE DENTIST OFFICE. ABOUT 5 MINUTES LATER MY DAUGHTER NOTICE SMOKE COMING FROM UNDER THE HOOD WHILE WE WERE SITTING IN THE DENTIST OFFICE. I WENT OUTSIDE AND RAISED THE HOOD AND IT WAS SMOKING. A PERSON PASSING BY DISCONNECTED THE BATTERY CABLES BECAUSE HE FEARED IT WOULD CATCH ON FIRE DUE TO THE AMOUNT OF SMOKE. I WAS NOT ABLE TO DRIVE IT SO I CALLED A TOW TRUCK. I HAD IT TOWED TO A REPAIR SHOP AND THE ALTERNATOR($425) WAS DAMAGED. WELL THAT ALSO FRIED MY BATTERY ($162). THE HEAT ALSO DAMAGED THE COMPUTER ($1,000) WHICH WILL NOT ALLOW MY NEW ALTERNATOR TO HOLD A CHARGE. THERE WAS NO LIGHT, NOISE, OR ANY WARNING WHEN THE FAILURE HAPPENED. EVEN AFTER REPLACING THE ALTERNATOR AND THE BATTERY IT STILL HAD A BURNING SMELL. BEFORE THE MECHANIC WOULD RELEASE THE VEHICLE HE TEST DROVE IT. POWER STEERING FAILED, WIPERS COMING ON, AND ENGINE IDLING UP AND DOWN. THAT IS WHEN IT WAS DETERMINED THAT THE COMPUTER HAD BEEN DAMAGED. MY DURANGO HAS THE 220AMP ALTERNATOR SO DODGE DID NOT ACKNOWLEDGE THE PROBLEM. I AM UPSET BECAUSE MY CHILDREN AND I COULD HAVE BEEN INJURED. IS IT GOING TO TAKE DODGE TO DO SOMETHING ONLY AFTER SOMEONE LOSES THEIR LIFE? IT WAS SITTING AND BEGAN TO PUT OFF HUGE AMOUNTS OF SMOKE WITH NO WARNING.