NHTSA Complaint #10872257 — 2010 LINCOLN MKT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10872257
Vehicle	2010 LINCOLN MKT
Component	STEERING
Date of Incident	May 27, 2016
Date Filed	June 2, 2016
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

SUDDEN LOSS OF STEERING ASSIST. MESSAGES APPEARED TO "SERVICE ADVANCETRACK" AND "SERVICE STEERING". TWO INCIDENCES WITHIN 3 DAYS. BOTH TIMES THE VEHICLE WAS IN MOTION, ONCE ON AN EXIT RAMP AND ONCE ON A STATE HIGHWAY. NEAR LOSS OF CONTROL DUE TO THE EXTREMELY DIFFICULT MANUAL STEERING MODE THAT RESULTED. VERY UNNERVING AND DANGEROUS TO SUDDENLY LOSE STEERING WHILE ON THE HIGHWAY. FORTUNATELY I WAS STRONG ENOUGH TO MAINTAIN VEHICLE CONTROL. MY WIFE MAY NOT HAVE BEEN SO FORTUNATE.

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