NHTSA Complaint #10872256 — 2016 FORD EDGE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10872256
Vehicle 2016 FORD EDGE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 11,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I WAS DRIVING A RENTAL FORD EDGE AND SLOWED DOWN FOR A TRAFFIC SIGNAL. WITHOUT WARNING, THE ACCELERATOR WOULD NOT WORK AND SUV WAS MOVING AT < 10 MILES/HR WITHOUT ANY ACCELERATION. ON CONTACTING THE ROADSIDE ASSISTANCE FROM RENTAL COMPANY, I WAS TOLD THAT THIS CAN HAPPEN WITH THIS VEHICLE AT 10-12,000 MILE MARK. I WAS TOLD TO TURN OFF THE IGNITION AND TURN OFF AFTER FEW SECONDS AND IT SHOULD WORK. ON DOING SO, I WAS ABLE TO DRIVE FOR FEW BLOCKS BUT THE VEHICLE STALLED AGAIN. THERE WAS NO WARNING ON SUV'S SCREEN. I WAS ALSO TOLD BY THE TOW TRUCK OPERATOR THAT HE HAS TOWED FEW VEHICLES WITH SIMILAR ISSUES.

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