NHTSA Complaint #10872235 — 2009 FORD F-250 SD STEERING

Complaint Details

ODI Number	10872235
Vehicle	2009 FORD F-250 SD
Component	STEERING
Date of Incident	March 10, 2016
Date Filed	June 2, 2016
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD F-250 SD. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS UNSTABLE SHOOK AND VIBRATED EXCESSIVELY WITH AN EXTREME WOBBLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REPAIR SOLUTION TO PREVENT THE FAILURE. THE CONTACT TOOK THE VEHICLE TO MORE THAN FIVE DIFFERENT REPAIR SHOPS FOR VARIOUS REPAIRS, BUT THE FAILURES CONTINUED IN THE FRONT AND REAR ENDS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

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