NHTSA Complaint #10536581 — 2009 FORD F-250 SD STEERING

Complaint Details

ODI Number	10536581
Vehicle	2009 FORD F-250 SD
Component	STEERING
Date of Incident	August 21, 2013
Date Filed	August 21, 2013
Mileage	76,017 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TOOK VEHICLE TO FORD DEALERSHIP FOR ROUTINE MAINTENANCE AND TO DIAGNOSE LOOSE STEERING ISSUE AT HIGHWAY SPEED. VEHICLE WAS DIAGNOSED WITH FAILED TRACK BAR BALL JOINTS, TRACK BAR BUSHINGS AND EXCESSIVE SIDE TO SIDE MOVEMENT. FRONT AXLE DUST SEALS WERE FAILED AND WOULD NEED TO BE REPLACED. STEERING GEAR BOX WAS DETERMINED TO BE FAILING AND NEED TO BE REPLACED. PARTS FOR THE GEAR BOX WERE ON NATIONAL BACK ORDER WITH 120 DAY TIME FRAME FOR DELIVERY. THE DEALERSHIP INDICATED THAT THE COMBINED EFFECT OF THE FAILURES WOULD HAVE BEEN A CATASTROPHIC EVENT IF AT HIGHWAY SPEED. TOTAL COST IS IN EXCESS OF $2,300.00 FOR PARTS AND LABOR. THIS VEHICLE HAS ONLY BEEN USED AS A ROUTINE DRIVER. BASED UPON THE NUMBER OF POSTS FOR THIS TYPICAL ISSUE A NATIONAL RECALL SHOULD BE ISSUED. *TR

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