NHTSA Complaint #10872079 — 2010 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 10872079 |
| Vehicle | 2010 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
BRAKES FAILED APPROACHING A VERY BUSY INTERSECTION, WHILE TRYING TO SLOW DOWN FROM A 55-MPH ZONE. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO BRAKE RESPONSE. LUCKILY, I HAD THE SENSE TO PUMP THE BRAKES QUICKLY BEFORE PLOWING INTO THE BUSY INTERSECTION! TOOK THE TRUCK TO THE DODGE DEALERSHIP AND WAS INFORMED AFTER A COUPLE OF DAYS THAT THE FAILURE WAS DUE TO THE MASTER BOOST PUMP, BUT THEY DID NOT HAVE ONE IN STOCK. BASICALLY, GOT MY TRUCK BACK A WEEK LATER AND WAS IN SHOCK OVER THE COST TO REPLACE ABOUT A $125 PART (AROUND $500). I NOTICED THAT THERE HAD BEEN RECALLS PERTAINING TO PROBLEMS IN THIS AREA WITH PREVIOUS YEAR MODELS AND EVEN 2010 YEAR MODELS, BUT WAS INFORMED THAT MY PARTICULAR VIN# WAS NOT AFFECTED...THINK THEY MAY NEED TO LOOK INTO THIS TO AVOID SOMEONE POSSIBLY BEING KILLED OR KILLING SOMEONE FROM A SIMILAR PROBLEM! COULD HAVE BEEN CATASTROPHIC! AT THE VERY MINIMUM, DODGE SHOULD ISSUE A TSB AND SHOULD REFUND $$ FOR THE REPAIR!
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