NHTSA Complaint #10872057 — 2011 FORD ESCAPE

I CONTINUE TO HAVE ISSUES WITH THE ELECTRONIC THROTTLE BODY (ETB), UP TO AND INCLUDING THE COMPLETE SHUTDOWN OF THE SYSTEM. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND HAVE ABIDED BY ALL SERVICE RECOMMENDATIONS FOR THIS MAKE/MODEL. THE EXTENDED WARRANTY ON THE ETB RUNS OUT AT 100K (VEHICLE CURRENTLY AT 75K). THERE ARE TIMES THE VEHICLE SHIFTS SO VIOLENTLY THAT ONE WOULD BELIEVE THEY'VE BEEN REAR-ENDED. WHEN I TAKE MY VEHICLE IN TO THE DEALERSHIP (5 TIMES, 2 DIFFERENT DEALERSHIPS), I'M TOLD THEY RE-PROGRAM THE SYSTEM AND TO GIVE IT ANOTHER 500 TO 1000 MILES FOR THE SYSTEM TO RELEARN MY DRIVING HABITS. THE "REBOOT" LASTS BETWEEN 800 TO 1500 MILES ON AVERAGE. I DON'T UNDERSTAND WHY THE ETB CAN'T BE REPLACED IN ITS ENTIRETY AT THIS POINT.