NHTSA Complaint #10871964 — 2005 DODGE DURANGO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10871964
Vehicle 2005 DODGE DURANGO
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

CUSTOMER CARE IS UNABLE TO HAVE REPAIRS DONE BECAUSE THERE IS NO DEALERSHIP ON ISLAND MAUI. SAID IF I PAY COST TO GET CAR TO HONOLULU THEN THEY WOULD BE ABLE TO OPEN A NEW FILE ON MY CAR. HAVING AN OLDER RECALLED VEHICLE IN A HUMID HOT ENVIRONMENT MAKES OUR SITUATION MUCH MORE DANGEROUS THEN MOST WITH DEFECTED AIRBAGS. I WOULD LIKE TO HAVE THEM DO A BUY BACK. 3 GRANDCHILDREN IN CARSEATS AND A MY LEGALLY BLIND HUSBAND. A LONG WITH MY 12 YEAR OLD SON AND SELF ONLY HAVE THIS VEHICLE. AIRBAG LIGHT COMES ON FREQUENTLY INDICATING A POSSIBLE DEATH TRAP SCENARIO. DODGE DOES NOT CARE BY MY DISMISSED CLAIM FILE . I AM ON FIXED SOCIAL SECURITY INCOME AND WILL NEVER HAVE FUNDS TO TRANSPORT CAR INTER ISLAND OR TRUST IN A MECHANIC WHOSE WORK ON THE VEHICLE WILL NOT BE GUARANTEED. PLEASE INVESTIGATE AND SEE IF A BUYBACK OR REPLACEMENT SEEMS NECESSARY TO PROTECT OUR LIVES.MY CONTACT NUMBER IS [XXX]. I DON'T THINK THEY HAVE A BASIS TO ERASE MY FILING UNTIL I HAVE FINANCIAL ABILITY TO PAY SURROUNDING COSTS FOR REPLACING OR REPAIRING THIS VEHICLE AT THEIR COST. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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