NHTSA Complaint #10871207 — 2002 TOYOTA HIGHLANDER UNKNOWN OR OTHER

Complaint Details

ODI Number	10871207
Vehicle	2002 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	March 20, 2002
Date Filed	May 27, 2016
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I PURCHASED AN ADDITIONAL SECURITY DEVICE. IF SOMEONE BREAKS A WINDOW, AN ALARM IS SUPPOSED TO GO OFF. YOU CAN TEST TO SEE IF IT WORKS BY HITTING YOUR CAR KEY AGAINST A CLOSED WINDOW & THE ALARM SHOULD GO OFF. IT HAS NEVER WORKED. AT TIME OF PURCHASE THE DEALERSHIP REMOVED THE CENTER FLOOR GLOVE COMPARTMENT ASSEMBLY. THE MICROPHONE HAD FALLEN OFF THE SIDE & WAS LAYING ON THE FLOOR. THEY GLUED IT BACK TO THE SIDES & IT STILL DIDN'T GO OFF WHEN HITTING A KEY AGAINST THE WINDOW WHEN ALL THE WINDOWS WERE CLOSED. THEY COULDN'T GET IT TO WORK & BREAKING MY WINDSHIELD WAS NOT AN OPTION - OBVIOUSLY. THE DEALERSHIP HAD NO IDEA ON HOW TO FIX IT.

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