NHTSA Complaint #10870848 — 2012 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	10870848
Vehicle	2012 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	August 20, 2014
Date Filed	May 25, 2016
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DRIVER DOOR AJAR WARNING REMAINS ON AT ALL TIMES. EVEN WHEN DOOR IS SECURELY SLAMMED SHUT. THIS CAUSES A WARNING TO APPEAR ON THE DASH, THE "DINGING" CONTINUES EVERY TIME THE BRAKE IS RELEASED, THE DOME LIGHT REMAINS ON FOR A FEW MINUTES WHEN BEGINNING DRIVING (DANGEROUS AT NIGHT) AND REMAINS ON AFTER EXITING THE VEHICLE (BECAUSE IT THINKS THE DOOR IS STILL OPEN.) THIS HAS CAUSED MY BATTERY TO DRAIN TWICE. THE DOME LIGHT IS EXTREMELY DISTRACTING WHILE DRIVING AT NIGHT AND THERE IS NO WAY TO TURN IT OFF. I HAVE "FIXED" THE PROBLEM BY USING "KEYBOARD CLEANER". HOWEVER, THIS ONLY "FIXES" THE PROBLEM FOR A DAY OR TWO. I HAVE HAD THIS ON-GOING PROBLEM FOR 2.5 YEARS. THE PROBLEM STARTED RIGHT WHEN THE CAR HIT 30,000 MILES.

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