NHTSA Complaint #10870717 — 2012 CHEVROLET CAPTIVA

MY CAPTIVA DID NOT WANT TO START. THE KEY WAS LOCKED IN THE IGNITION. ALL THE LIGHTS WERE OFF AND THERE WAS NO LIGHTS ON THE INSTRUMENT PANEL. I DISCONNECTED THE NEGATIVE BATTERY CABLE FOR A MINUTE AND THEN PLUGGED IT BACK ON TO THE BATTERY. WHEN I WENT TO OPEN THE DOOR THE HORN STARTED HONKING AND ALL THE LIGHTS CAME ON. I DEACTIVATED THE ALARM WITH THE REMOTE ON THE KEY BUT ACCIDENTLY HIT THE LOCK BUTTON. I STATED THE VEHICLE AND WENT TO CLOSE THE HOOD. BUT WHEN I WENT TO OPEN THE DOOR THE DOORS HAD LOCKED AND MY VEHICLE WAS RUNNING. I HAD TO BREAK THE WINDOW BECAUSE MY YEAR OLD BABY WAS IN THE CAR. MY WIFE COMPLAINED THAT THE RADIO WILL SOME TIMES TURN OFF AND THE INSTRUMENT LIGHTS WILL COME ON. ONE IS THE TRACTION CONTROL NEED TO BE SERVICED AND ENGINE LIGHT WILL COME ON. ALSO THE SERVICE LIGHT WILL TURN ON. ALSO THE LIGHTS INSIDE THE VEHICLE WILL DIM AT TIMES. MY WIFE ALSO COMPLAINED THAT THE VEHICLE WILL STALL ON HER AND SHUT OFF ON HER ONCE. SHE WAS IN THE PARKING LOT OF THE CHURCH WHEN THE VEHICLE STALLED AND STOPPED ON HER. I HAVE READ FORUMS AND CUSTOMER COMPLAINTS OF OTHER CAPTIVA SUV'S HAVING THE SAME PROBLEM. ONES SUGGESTING THAT ITS THE BATTERY CABLES. PLEASE INVESTIGATE THE PROBLEM BECAUSE IT COULD BE A REAL PROBLEM IF THESE VEHICLES START TO STALL ON BUSY HIGHWAYS. REGARDS [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM