NHTSA Complaint #10870323 — 2013 GMC ACADIA

VEHICLE HAS APPROX 60K MILES, BLIND SPOT SENSOR STOPPED WORKING SUDDENLY. THIS IS A HAZARD AS THE DRIVER COMES TO DEPEND ON THIS INDICATOR AND IT GOES OUT SUDDENLY WITH THE LOCATION OF THE SENSOR UNDER THE WHEEL WELL/BUMPER. RESULTING COST TO REPAIR WAS OVER $600 (FOR PASSENGER SIDE) AT THE DEALERSHIP. AND I WAS TOLD IT WAS LIKELY THAT THE DRIVER SIDE WOULD GO OUT NEXT YEAR. THE DESIGN & WHERE THIS SENSOR IS PLACED IS PARTICULARLY PROBLEMATIC FOR LOW TEMP STATES AS THE SENSOR IS PLASTIC, GETS WATER IN IT AND FREEZES AND BURSTS OPEN THE PLASTIC CONTAINER. THIS IS PARTICULARLY CONCERNING WHEN IT GOES OUT WHILE DRIVING - THE DRIVER COMES TO DEPEND ON THE SENSOR LIGHTING UP THE MIRROR WHEN SOMEONE IS IN YOUR BLIND SPOT AND THIS SUV HAS A PARTICULARLY LARGE AREA WHERE CARS CAN NOT BE SEEN. THIS IS A HAZARD AND SHOULD BE RECALLED DUE TO THE DESIGN OF THIS. AS CONSUMERS, WE SHOULD NOT BEAR THE COST OF THIS REPAIR DUE TO A HORRIBLE DESIGN. I HAVE THE ACTUAL MODULE THAT WAS REPLACED OR CAN PROVIDE PICTURES UPON REQUEST. I CAN ALSO SUPPLY A COPY OF THE REPAIR BILL IF SOMEONE WANTS TO REIMBURSE ME THE COST OF THIS REPAIR.