NHTSA Complaint #10870296 — 2013 FORD EDGE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 10870296
Vehicle 2013 FORD EDGE
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT!INTERIOR DOME LIGHTS STAY ON AND IT TELLS YOU TO SHIFT THE CAR TO PARK. DOES NOT MATTER HOW MANY TIMES YOU SHUT THE DOOR IT IS STILL SENSING IT IS OPEN. I HAVE TO SHUT THE DOOR MULITPLE TIMES AND USE THE KEY FOB UNTIL THE LIGHTS GO OFF SO THE BATTERY DOES NOT RUN DOWN. YOU CAN SHUT THE DOOR AND FINALLY GET IT TO TURN OFF, THEN START DRIVING AND IT WILL TELL YOU TO SHIFT TO PARK THAT THE DOOR IS AJAR AND THE DOME LIGHTS COME ON. THE ESTIMATE FROM THE DEALER TO REPAIR IS $500.00. THIS IS A MAJOR SAFETY CONCERN BECAUSE MY DOOR WILL NOT LOCK WHILE IT IS SHOWING ITS AJAR AND I HAVE CHILDREN IN THE BACK SEAT THAT COULD OPEN IT, IT IS VERY DISTRACTING, FRUSTRATING AND WHEN IT HAPPENS AT NIGHT MY LIGHTS WILL NOT GO OFF AND YOU CAN NOT SEE CLEARLY. I HAVE SEEN SO MANY COMPLAINTS REGARDING THIS AND IS VERY DISAPPOINTED THAT FORD IS NOT CONCERNED AS WELL!!!!

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