NHTSA Complaint #10870270 — 2008 FORD ESCAPE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 08/02/16*LJ THE CONSUMER STATED AFTER THE STEERING COLUMN WAS REPLACED, SHE HAD TO PURCHASE A THROTTLE CONTROL AT A COST OF $800, BECAUSE THE VEHICLE WAS ACCELERATING ON ITS OWN.