NHTSA Complaint #10870081 — 2010 SUBARU OUTBACK

VEHICLE STALLS WHEN COMING TO A HARD STOP. APPARENTLY THIS IS A KNOWN ISSUE TO SUBARU SINCE THEY ISSUED A SERVICE BULLETIN IN 2012 - SERVICE BULLETIN # 16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER BULLETIN DESCRIPTION: THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN CHANGED FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. I'M NOT SURE WHY THIS WAS NOT A RECALL SINCE STALLING SHOULD BE CONSIDERED A SAFETY ISSUE.