NHTSA Complaint #10865769 — 2001 TOYOTA 4RUNNER

WE WERE TOLD TODAY THAT OUR 2001` TOYOTA 4-RUNNER HAS FRAME ROT THAT IS INCONSISTENT WITH THE AGE OF THE VEHICLE AND THE CONDITION OF ALL THE OTHER PARTS ON IT. FRAME ROT THAT CONSTITUTES A DANGER TO OUR SAFETY WHEN DRIVING IT. THE REPAIR TECHNICIANS ADVISED US TO DETERMINE IF IT WAS PART OF TOYOTA'S FRAME ROT RECALL WITH THE TACOMAS AND OTHER VEHICLES BECAUSE THE FRAME ROT RUST WAS CONSISTENT WITH THE PATTERN OF DAMAGE THEY HAD SEEN ON OTHER RECALLED VEHICLES. WHEN WE LOOKED UP OUR 4-RUNNER IN THE RECALL INFORMATION, SUPPOSEDLY TOYOTA HASN'T INCLUDED OUR TRUCK IN THE RECALL. WE WERE ADVISED BY OUR AUTO REPAIR SPECIALIST THAT THE RECALL COVERED DAMAGE IN TRUCKS THAT WERE THE SAME AGE AND OVERALL CONDITION, SO IT'S NOT AS THOUGH THE REST OF THE TRUCK IS EATEN UP BY RUST AND WE JUST HAPPENED TO COMPLAIN ABOUT THE FRAME ROT. THE FRAME ROT PATTERN FOUND ON OUR 4-RUNNER IS CONSISTENT WITH THE FRAME ROT FOUND ON RECALLED TOYOTA TRUCKS AND INCONSISTENT WITH THE REST OF THE VEHICLE'S STABILITY. BECAUSE THIS IS SUCH A DANGEROUS SITUATION, AND BECAUSE THE FRAME ROT IS A KNOWN PROBLEM, IT'S IMPORTANT FOR OTHER CONSUMERS TO KNOW THAT REGARDLESS OF THEIR CARE OF THE VEHICLE, THE FRAME MAY ROT AT A RATE THAT IS INCONSISTENT WITH THE REST OF THE VEHICLE, AND IT COSTS LOTS OF MONEY TO REPAIR. 4-RUNNER OWNERS SHOULD HAVE THEIR VEHICLES CHECKED FOR PREMATURE FRAME ROT, AND TOYOTA SHOULD DO THE RIGHT THING AND FIX THE FRAME ROT IN THE 4-RUNNERS. JUST THOUGHT THAT AFTER WE WERE MADE AWARE, SO SHOULD OTHER CONSUMERS AND SAFETY ORGANIZATIONS.