NHTSA Complaint #11719079 — 2001 TOYOTA 4RUNNER SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	11719079
Vehicle	2001 TOYOTA 4RUNNER
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	December 17, 2025
Date Filed	February 19, 2026
Mileage	275,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2001 Toyota 4Runner. The contact stated that while driving approximately 15 MPH, there was a thumping and clicking sound coming from the front of the vehicle before the front passenger’s side of the vehicle unintendedly lowered. The vehicle was stopped and inspected, and the ball joint was touching the ground. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the lower ball joint had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 275,000.

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