NHTSA Complaint #10865490 — 2014 FORD TRANSIT CONNECT ENGINE

Complaint Details

ODI Number	10865490
Vehicle	2014 FORD TRANSIT CONNECT
Component	ENGINE
Date of Incident	May 16, 2016
Date Filed	May 17, 2016
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

"ENGINE FAULT, SERVICE NOW" LIGHT COMES ON UPON IGNITION, AND WHILE OPERATING. ENGINE BUCKS, STALLS, AND SLIPS. THIS HAS HAPPENED MORE THAN 100 TIMES SINCE I PURCHASED THE VAN IN AUGUST 2014. THE DEALERSHIP SAYS THEY DO NOT KNOW HOW TO FIX IT. IT IS A KNOWN PROBLEM WITH FORD, BUT THEY ARE COMPLETELY IGNORING ME. MY CUST. SERVICE REP TELLS ME THAT THE "NEXT STEP" IS TO TAKE IT TO THE DEALERSHIP TO HAVE THEM REPAIR IT. THE VAN IS UNREPAIRABLE AND DANGEROUS.

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