NHTSA Complaint #10865178 — 2015 CHEVROLET TRAX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10865178
Vehicle	2015 CHEVROLET TRAX
Component	POWER TRAIN
Date of Incident	May 16, 2016
Date Filed	May 16, 2016
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CHEVROLET HAS REPEATEDLY STATED THAT THE TRANSMISSION ON THE TRAX IS OPERATING AS DESIGNED WHEN IT ALLOWS THE VEHICLE TO ROLL BACKWARDS ON ANY SORT OF INCLINE, HOWEVER CHEVROLET ADVERTISES THE TRAX AS HAVING HILL START ASSIST, WHICH AUTOMATICALLY APPLIES BRAKES FOR UP TO 2 SECONDS BETWEEN WHEN A DRIVER TAKES THEIR FOOT OFF THE BRAKES AND APPLIES IT TO THE ACCELERATOR. THE VEHICLE DOES NOT DO THIS AT ALL. THE TRANSMISSION ALLOWS IT TO ROLL FULLY BACKWARDS, DESPITE WHAT CHEVY ADVERTISES AND STATES IN THE VEHICLE MANUAL.

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